Do I Need Tickets to Attend Free Events?

Ticket registration is required to enter the free concerts, but it only takes a couple of minutes to register! Seating is first-come-first-served. Tickets are available through each event on this page, on our event calendar or on Eventbrite.

Large Group Registration

Free events are capped at a max of 3 tickets per registration instance to prevent overbooking. If you have only 3 more (or 6 total) you can always register twice to get the desired number of tickets. For larger groups, contact us directly to arrange for a large group registration.

Lost Ticket/Refund Policy

An attendant at the door can help you register and get in quickly and easily. If you have registered but have forgotten the ticket, an attendant can pull up your name and check you in manually.

If you cannot attend, we ask that you cancel your free ticket order. This helps our ticket management process and eases the check-in process for staff/volunteers and guests on the day of.

Will Call

Paper tickets are not available unless otherwise arranged, as all tickets run through the Eventbrite system. If you wish to print out your Eventbrite tickets for check-in, you may do so, but do not expect to be able to pick up physical tickets at a box office.

Any other questions? Contact us.

 

Where Do I Park? Is It Free?

Parking options and pricing will vary per event by the specific venue. Please refer to the specific events’ FAQ for more information.

For Sunday events, note that City Paystations and Meters (see City logo at Paystations). If you have a disabled parking placard, you may park at these at any day/time for free.

Downtown lot and garage parking is also available and can be searched through this link: The City of San Antonio – Downtown Parking Search

Large Group Dropoffs

If you have a large group and need any assistance to coordinate a dropoff, please feel free to contact us directly. (see link directly below).

Any other questions? Contact us.

 

Checking In

At each venue, MBAW staff and volunteers will check you in. Please have your Eventbrite ticket (print, email, or on the app) ready when you get there, as attendants will scan the QR code located on your ticket(s).

Doors

For most events, check-in and doors open times for seating are at the same time, approximately 1 hour before the concert performance. Please check each specific event for any variations, such as an early check-in time or a delayed door opening time. Door time may be delayed on the day of as needed due to any delays in production rehearsals or logistics.

Seating

General admission (free) seating is first-come, first-served, with priority access given to ticket holders. Walk-ins may have a later door entry time per event. Exceptions may include any clearly marked reserved or VIP seating or any specific event instructions for seating due to venue requirements. 

For multi-tiered seating venues, ushers will typically guide attendees to fill the lower levels first. If you have a particular need to sit in a higher level, please let an usher know and they will try to accommodate if available.

MBAW recommends that groups try to arrive at their seats together instead of saving seats, as much as possible. 5-10 minutes before a concert begins, we recommend attendees be at their seats before the concert begins, as any seats saved by a party that are still not filled may be given to other attendees ready and waiting on a space.

MBAW and the venue reserves the right to deny entry once the venue reaches full capacity for fire safety compliance.

Any other questions? Contact us.

 

ADA/Accessibility

Please refer to each event for specific ADA and accessibility details pertaining to each venue. These can be found in the Frequently Asked Questions sections.

Photography & Video

No flash photography or full-frame cameras unless given a press pass. We love for you to capture and share your experience, but we do ask that you be conscientious of others and the artists during the performance so as not to disrupt the event.

Silence Your Phone

Please silence phones/devices during concerts. 

Any other questions? Contact us.