Tickets

Tickets are required to enter the concert, but they are free! Seating is first-come-first-served. Tickets are available through each event on our event calendar or on Eventbrite.

Check-in

To help our staff and volunteers, please have your ticket ready when you get there. Staff and volunteers will be ready to scan the QR code located on your ticket (print, email, or app).

Door Opening

Door opening times for Musical Evenings events will occur at 6:15 PM, unless otherwise stated per event. 

Health & Safety Statement

Musical Bridges Around the World will follow the most up-to-date safety guidelines for fine arts performance halls per the State of Texas, as well as any other measures necessary for the ensured safety of its attendees. It is within MBAW and the venue’s right and discretion as private entities to enact these safety protocols for its attendees.

Lost Ticket/Refund Policy

An attendant at the door can help you register and get in quickly and easily. If you have registered but have forgotten the ticket, an attendant can pull up your name and check you in manually.

If you cannot attend, we ask that you cancel your free ticket order. This helps our ticket management process and eases the check-in process for staff/volunteers and guests on the day of.

Photography & Video

No flash photography or full-frame cameras unless given a press pass. We love for you to capture and share your experience, but we do ask that you be conscientious of others and the artists during the performance so as not to disrupt the event.

Seating

Seating is first-come-first-served, apart from any clearly marked reserved or VIP seating.

Silence Your Phone

Please silence phones/devices during the performance.

Will Call

Paper tickets are not available unless otherwise arranged, as all tickets run through the Eventbrite system. If you wish to print out your Eventbrite tickets for check-in, you may do so, but do not expect to be able to pick up physical tickets at a box office.

Any other questions? Contact us.

Animals

Animals or pets of any kind are prohibited in the Cathedral except for trained and credentialed service animals for guests with disabilities. Service animals are welcome inside the venue but must remain on a leash or in a harness at all times.

Accessibility

A handicap-accessible entrance is located on the left (south side) of the Cathedral. Space can be made available for those with a wheelchair.

Code of Conduct

As a reminder, the Cathedral is considered a sacred space, so we ask that you show due decorum/politeness for the space as is expected. Guests are encouraged to report any inappropriate behavior to the nearest attendant, staff, or security officer.

Dress Code

All guests are required to wear a shirt, pants/shorts/skirt, and shoes for their own safety. We also ask as a courtesy that you remove your hat while within the Cathedral.

Entry

Two (2) entrances (left and right vestibules/narthexes) are on the front (east side) of the Cathedral, accessible from the Main Plaza. A handicap-accessible entrance is located on the left (south side) of the Cathedral. Attendees will be required to check in at any of these doors.

Food & Drink

Food and drink are not allowed in the Cathedral other than bottled/enclosed water.

Flyers/Handouts/Product Samples

The distribution of promotional items, flyers, or printed materials is not permitted without written or express permission from MBAW or San Fernando Cathedral. The sampling and distribution of products is prohibited.

Lost & Found

If you realize you’ve lost an item while still in the building, please inquire with the San Fernando Cathedral at 210-227-1297. MBAW and San Fernando Cathedral assume no responsibility for lost items.

Parking

City Paystations and Meters (see City logo at Paystations) are free on Sundays. If you have a disabled parking placard, you may park at these at any day/time for free. Lot and garage parking is also available and can be searched through this link: The City of San Antonio – Downtown Parking Search

Recommended lots that are close to the Cathedral:
City Tower Garage (117 W Commerce St) ~ 1 min walk [351 ft]
Bexar County Parking Garage (300 Dolorosa) ~ 5 min walk [0.2 mile]
Houston Street Garage (111 College St) ~ 7 min walk [0.3 mile]
Market Square Lot (612 W Commerce St) ~ 10 min walk [0.5 mile]

Prohibited Items

Prohibited items include: all weapons including pocket knives, outside food and beverage besides water bottles, cans, outside alcohol, drugs, laser pens, utility tools, laptops/tablets, musical instruments, video cameras, monopods, tripods, audio recording devices (unless special permission is granted), selfie sticks and cameras with telephoto or zoom lenses (unless special permission granted). Texas state law prohibits smoking in the facility.

Restricted Areas

The altar, its stage, and the chancel area behind the altar are off-limits for all guests/attendees. 

Restrooms & Water Fountain

A men’s, women’s, family restroom, and water fountain are located on the first floor of the adjacent building south of the Cathedral. The door to the restroom area is in the west inside corner of this building, perpendicular to a set of double doors. There is a restroom plaque/sign indicating towards the door. (Tip: If you are coming through the courtyard from the front left of the Cathedral, walk straight until you reach the handicap entrance, then make a left. The door will be in the corner alcove.)

Security

Multiple security/off-duty officers are on the premises at all times for your protection. All guests and all bags may or may not be subject to a security screening by a security officer. 

Smoking

By law, smoking in all areas of San Fernando Cathedral is prohibited. You may smoke outside the building in designated smoking areas. Lighting of matches, lighters, or any other flammable devices is not permitted within the building, and use of these devices may result in ejection from the building. All smoking and similar paraphernalia (including E-cigarettes and similar devices) is strictly prohibited.

Any other questions? Contact us.